The travel industry’s loyalty programmes, which were designed primarily for regular business visitors, are among the oldest and largest. However, because to the pandemic, corporate travel spending is expected to fall by 68% in 2020. Meanwhile, worldwide leisure travel expenditure has exceeded it, accounting for 87% of total spending in 2021. As a result, loyalty programmes must be re-evaluated and new ones developed to suit to the interests and habits of today’s passengers. To do this, we perform qualitative research on these visitors in order to help travel businesses improve their reward programmes.

Data may be used within your company and in partnership with a network of partners to customise more relevant offers to clients than ever before, open up opportunities for higher discretionary spending, and improve customer service through simplified operations. Aside from customer-centric efforts, industry participants may gain greatly from more sophisticated processes.

Atlasroam offers complete artificial intelligence (AI) solutions that can assist travel firms obtain a competitive advantage in the sector. We think that artificial intelligence has the potential to transform the travel industry by increasing passenger experiences, operational efficiency, logistics, and staff empowerment. However, research shows that many travel firms have yet to acquire the AI maturity required to fully realise its promise. Atlasroam provides specialised solutions to assist travel firms in adapting to the quickly changing market and realising the full potential of AI. We can assist our clients learn from the best practices of our small group of AI Achievers in the travel industry by prioritizing the five key success elements, allowing them to achieve success and acquire a competitive edge with AI.

Airline customers routinely question about methods to protect their survival in the face of a global pandemic, as well as how they may prepare for and produce value in the new conditions.

To address these concerns, our airline consultants have extensive experience in areas such as strategy, network planning, airline operations, pricing and revenue management, sales and distribution, personalization and airline loyalty, MRO, people and organization, digital and travel technologies, and sustainability. We use a cross-functional approach, thoroughly assessing each airline to ensure that every decision has widespread benefits for the whole organization.